Shipping and return policies for Kosmischer Läufer

Shipping Info
Items will be shipped by Royal Mail within 5 working days of receiving your order.

Payment of customs duties or taxes incurred is the responsibility of the buyer so please check out your regional import policy before purchase.

We keep proof of postage of your item but it is not tracked.

Royal Mail will not accept a claim for loss of a UK parcel until at least 15 working days past the due date, 20 working days for items posted to Europe and 25 working days for items to the rest of the world.


IMPORTANT: It is essential you get in touch with us as soon as possible if there is a problem. If your items are missing or arrive damaged you must inform us within 8 weeks of the dispatch date or we will be unable to issue a refund or offer replacements.

Thank you.
Return Policy
If you wish to return your item please contact us within 14 days of receipt and we'll do our best to help. Return delivery costs are the responsibility of the buyer.

Any enquiries to:

info@kosmischerlaufer.com

Thanks.